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Secure your seat!

Contact Us – Supporter Services

Phone – 0117 963 0600 option 1

Email – supporterservices@bristol-sport.co.uk

Website – tickets.bristol-sport.co.uk

Opening Times – Supporter Services

Monday to Friday 9am to 5pm

Weekend matchdays – 10am until 1pm

(Please note, matchday hours may vary due to changes in kick-off times)

2018/19 Season Card Benefits

You can choose to upgrade your half season card to a PLUS membership for an additional £20 to receive more benefits.

Purchasing Your 2018/19 Season Card

1. When can 2017/18 Season Card holders renew their Season Cards for the 2018/19 season?

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2. When will 2017/18 Season Card holder reservations be released?

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3. I have a 2017/18 Season Card but I want to choose a different seat for the 2018/19 season, when can I do this?

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4. When can new Season Card holders purchase for the 2018/19 season?

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5. How do I renew my Season Card?

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6. Can I renew more than one Season Card at a time?

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7. How can I pay for my Season Card?

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8. Is there a renewal discount price for securing my seat early?

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9. What are the cut off dates for each age category and what proof is required?

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10. What happens if my chosen payment method is declined?

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11. Can I get a refund on my Season Card if I cancel it?

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12. Will I be able to purchase an additional Season Card?

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13. Where is the Family Area at Ashton Gate? Do I qualify to purchase Season Cards in the Family Area?

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14. I would like to sit in the Atyeo in 2018/19 but the website says I am unable to?

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15. When will I receive my Season Card?

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16. How can I renew my parking for the season?

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17. I would like to move to a different car park, how can I do this?

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18. How do I get parking for the season?

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Disabled Enquiries

19. Do the Season Card renewal dates still apply to disabled supporters?

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20. Will I be required to provide proof of eligibility in order to receive the complimentary personal assistant for the 2018/19 season?

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20. Will I be required to provide proof of eligibility in order to receive the complimentary personal assistant for the 2018/19 season?

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21. Who can I speak to in regards to disabled Season Cards or purchasing matchday tickets?

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General Enquiries

22. What matches are included in the 2018/19 Season Card?

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23. I have forgotten my Season Card for a match. Will I be able to watch the match?

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24. I have a concession Season Card. What happens if I cannot attend a home game?

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25. I want to bring a friend to a game and would like to sit with them, can I move my seat for a match?

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26. During the 2018/19 season I decide I would like to move seats, what do I have to do?

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27. What happens if I have an issue and want to complain?

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28. Who do I speak to if I have a problem on matchday?

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Advanced Season Cards Sales Periods